Privacy Policy

Contact Us

Call: 1800 999 585

Who we are

This policy applies to the website of AccessHQ, which is the trading name of Access Testing Pty Ltd (ABN 13 069 942 552). The policy explains how AccessHQ handles personal information about clients, business contacts and other people who access our website.

How to contact us

If you have queries about this policy please contact the Privacy Officer by;

  • Sending us an email
  • Calling us at (+61 2) 9467 5000
  • Writing to us at 112 Alexander Street Crows Nest, NSW 2065

What we collect

For each visitor to our website, our web server automatically recognises only your domain name and not the email address. We collect only the domain name (the Internet address of a computer network) of visitors to our web page, as well as information on what pages you access or visit and information volunteered by you from the various forms.

Why we collect it

The information we collect from the website is used for internal review to improve our services or to contact you if you have requested it. If you have placed an enquiry about our services we will only use those details to respond to your enquiry. If you opt-in to one of our mailing lists or forms you may receive periodic contact from us with information about new services or promotional offers from AccessHQ. You can be removed from this mailing list at any time by contacting us by phone or email or writing us a letter. Please see further opt-out information in the following paragraphs. Information collected is not shared with any third parties.

Use of email address

If you supply us with your email address online and opt-in to one of our mailing lists or forms you may receive periodic contact from us with information about new services or promotional offers from AccessHQ. If you do not wish to receive such mailings please let us know by selecting the 'unsubscribe' option, or by contacting us as provided above.

Use of postal address

If you supply us with your postal address online and opt-in to one of our mailing lists or forms you may receive periodic mailings from us with information about new services or promotional offers from AccessHQ. If you do not wish to receive such mailings, please let us know by contacting us as provided above.

Use of telephone number

If you supply us with your telephone numbers online you will normally receive telephone contact from us with information regarding enquiries you have placed online. If you do not wish to receive such telephone calls, please let us know by contacting us as provided above.

Use of cookies

Cookies are collections of information about a user (E.g. domain name, date or time) that a website stores on a computer and is accessed every time a user goes to the website that created the cookie.  We do not use any cookies.

Use of ad servers

An ad server is software that controls the advertisements you see in your browser when you visit certain sites. These advertisements or "banner ads" are based on your customisation options or your web surfing behaviour. We do not partner with or have special relationships with any ad server companies.

Information on request

Upon request, we provide site visitors with access to communications that the consumer/visitor has directed to our site (E.g. emails, customer enquiries) as well as contact information (E.g. name, address, phone number) that we maintain about them. Consumers can access this information by contacting us as provided above.

Upon request, we offer visitors the ability to have inaccuracies corrected in contact information or communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by contacting us as provided above.

Concerns for security

AccessHQ will use all reasonable security measures in place at our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Should any information be accessed illegally by a third party by negligence or otherwise, AccessHQ is not liable for any loss, damage, costs, liability or other form of contribution.

Making a complaint

If you feel that this site is not following its stated information policy you may contacting us as provided above, or find out more about Your Privacy Rights at The Office of the Federal Privacy Commissioner website.

Further information on privacy

Further information on privacy issues in Australia can be obtained by visiting The Office of the Federal Privacy Commissioner.

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